Privacy Policy

Introduction

This Privacy Policy explains how PackifyMe (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you interact with our website, products, and communication channels. By using our services, you agree to the practices described in this policy.

Information We Collect

Personal Information:

Your name, email address, phone number, company name, and shipping & billing details.

Order Information:

Details of packaging products and services you purchase.
Usage Data: IP address, browser type, device details, and how you use our website.
Communication Data: Content of communications (emails, chats, phone calls).
Consent Data: How and when you provide consent for communication, including SMS and MMS messaging.

How We Use Your Information

Order Fulfillment: To process and deliver your packaging orders.
Communication: To send updates, order details, newsletters, and promotional materials (with your consent).
Compliance: To meet legal obligations and protect customer rights.
Service Improvement: To analyze and improve our website and customer experience.

Keeping Your Information Secure

We use industry-standard security measures to protect your personal data. While no method of transmission over the Internet or electronic storage is ever 100% secure, we continually work to maintain and enhance our security protocols

How We Share Your Information

No Mobile Sharing for Marketing: No mobile information (SMS, MMS, phone numbers) will ever be shared with third parties, affiliates, or partners for marketing/promotional purposes.
Trusted Partners: We may share limited data with service providers (e.g., payment processors, shipping carriers) under strict confidentiality agreements.
Legal Requirements: If required by law, we may disclose information.

10DLC Compliance and Consent

Privacy & SMS Disclosure:

All web forms clearly state SMS consent terms, carrier messaging rates, and opt-out rights.

Consent Collection:

Website: Opt-in checkbox required when submitting phone numbers.
Verbal: Consent collected during phone conversations.
Inbound SMS: Contact initiated by you is considered consent.

User Permissions:

Opt-In: Initial SMS requires your reply confirmation to opt-in.
Opt-Out: Reply “STOP” to end further SMS/MMS messages.
Help: Reply “HELP” for assistance and contact details.
Message Frequency: Messages may vary based on services, but all include opt-out instructions.

Cookies & Tracking

We use cookies and similar technologies to improve browsing, track performance, and personalize your experience. You can disable cookies in your browser, though some features may not work correctly.

Data Security

We use encryption, secure servers, and restricted access to safeguard your data. While no method is 100% secure, we continuously enhance our security measures.

Your Rights

You may:

Access, update, or delete your personal data.
Opt out of marketing communications.
Withdraw consent for SMS/MMS messaging at any time.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a new “Last Updated” date.

Contact Us

If you have any questions about this Privacy or SMS Policy, contact us at:
📧 [info@packifyme.com](mailto:info@packifyme.com)
📍 4419 Centennial Blvd NUM 1035, Colorado Springs, CO 80907, US